Last Updated on October 8, 2025 by Tracey Roberts
Reviewed by Brittany Romain, Senior UK Passport Specialist (2025)
The main correspondence address for the HM Passport Office is PO Box 767, Southport, PR8 9PW, United Kingdom. This address is used for written correspondence and complaints, not for sending passport applications.
Different offices, including Hemel Hempstead, Newport, Peterborough, and Corby, handle passport processing and administration, but do not offer public visits or walk-in services.
If you are looking for the address to send your documents for a British passport renewal, application, or replacement, please note that the relevant address will only be provided once the application has been submitted. To complete the application form through U.K.ABROAD, click here.
Navigating the process of applying for, renewing, or inquiring about a UK passport can be overwhelming without the right information. In this comprehensive guide, we’ll explore everything you need to know about the HM Passport Office and its various locations, including Hemel Hempstead, Newport, Peterborough, and Corby. We’ll also cover essential topics such as contact details, fees, and the application process.
The HM Passport Office is an integral part of the UK government, responsible for issuing passports to British citizens. It plays a crucial role in ensuring that applications are processed efficiently and that security measures are upheld. Whether you’re applying for a new passport, renewing an old one, or needing assistance with your application, U.K.ABROAD is your go-to resource.
READ | Steps to Renew a UK Passport: A Simple Guide for Expats
Key Takeaways
- Main address: HM Passport Office, PO Box 767, Southport, PR8 9PW, United Kingdom. This is for written correspondence and complaints only. Do not send applications here.
- Processing centres: Hemel Hempstead, Newport, Peterborough, and Corby handle processing and administration. No walk-in visits.
- Contact options: Call 0300 222 0000 (UK) or use the online contact form on GOV.UK.
- Application method: Apply and renew online. Mail supporting documents to the correct processing centre, not the Southport address.
- Processing time: Standard processing takes a few weeks.
- Expert support: U.K.ABROAD can manage your application from checks to secure courier delivery, which reduces errors and delays.
General Correspondence Address
The HM Passport Office is the name for the UK’s passport service, not a single building you can visit. For written correspondence, such as enquiries or complaints, you can write to:
HM Passport Office
PO Box 767
SOUTHPORT
PR8 9PW
United Kingdom
Important: Do not send your application or supporting documents to this Southport address. It is for written correspondence only.
Contact Information
International Applicants: Different addresses may apply depending on your country. You will be directed to the correct address during your online application process.
General Passport Advice & Service Enquiries: Call the contact centre on 0300 222 0000 (or +44 300 222 0000 if calling from outside the UK).
Applications: The correct address for posting your passport application depends on your location and type of service. Always check the official GOV.UK website for up-to-date instructions.
Key Locations of the HM Passport Office
Hemel Hempstead
The HM Passport Office in Hemel Hempstead is one of several regional offices. While it may not handle in-person applications, it serves as an important processing centre.
- Contact: Call the HM Passport Office service line at +44 300 222 0000
Newport
The Newport office is another major centre for passport processing, ensuring applications are managed promptly and securely.
- Contact: Call +44 300 222 0000
Peterborough
The Peterborough office deals with applications, renewals, and other passport-related requests.
- Contact: Call +44 300 222 0000
Corby
The Corby office also plays a key role in handling passport applications and processing requests.
- Contact: Call +44 300 222 0000
Important Considerations
- Do not send applications or documents to the Southport PO Box.
- Always use the address provided during your application process.
- Many passport offices do not accept walk-in applications – most applicants must send documents by post.
- Check GOV.UK for the most accurate instructions on where to send your documents based on your circumstances.
Passport Application and Renewal Process
Applying for a Passport in the UK
The process of applying for a UK passport involves several steps, including filling out an application form, providing necessary documents, and paying the applicable fees. Whether you’re applying for the first time or renewing an existing passport, it’s essential to follow the correct procedures to avoid any delays.
1. Start your application online
Complete U.K.ABROAD’s official British passport renewal application form: Click here to select the country you are applying from
2. Pay the fee
You’ll pay the application fee online using a debit or credit card. Fees are paid in pounds sterling.
3. Take a compliant digital photo
You’ll need a recent digital passport photo that meets strict UK requirements (at least 600 x 750 pixels, clear, and free of shadows). Your official U.K.ABROAD consultant will review your photo before submission to prevent rejections.
READ | UK Passport Photo Requirements: The Expert’s Guide.
4. Prepare your supporting documents
Prepare to send your current or expired UK passport by courier. Your dedicated U.K.ABROAD consultant will confirm exactly what you need based on your situation.
READ | How to Authenticate Supporting Documents for UK Passport Applications Abroad?
5. Send your documents securely
Once the online form is submitted, you’ll receive instructions on where to send your old passport and documents. U.K.ABROAD will arrange secure courier collection and tracked delivery to the relevant HM Passport Office department for peace of mind.
6. Receive your new passport at your provided address
After your application is approved, your new UK passport will be printed in the UK and delivered directly to your home address. Your old passport will be returned separately for your records.
Passport Fees
All U.K.ABROAD fees are all inclusive. Costs cover HM Passport Office charges, secure shipping, and our service. Your new passport will be delivered to you with no additional payments required.
Renewals & Lost, Stolen, or Damaged Replacements
| Passport Type | Eligibility | Fee |
|---|---|---|
| Adult 34-page Standard Passport | Latest passport issued AFTER 1 Jan 2004 | £264.00 GBP* |
| Adult 34-page Standard Passport | Latest passport issued BEFORE 1 Jan 2004 | £314.00 GBP* |
| Child 34-page Standard Passport | All children under 16 | £244.00 GBP* |
| Adult 54-page Jumbo Passport | Latest passport issued AFTER 1 Jan 2004 | £274.00 GBP* |
| Adult 54-page Jumbo Passport | Latest passport issued BEFORE 1 Jan 2004 | £324.00 GBP* |
First-time Applications
| Passport Type | Applicant | Fee |
|---|---|---|
| Adult 34-page Standard Passport | Age 16+ | £314.00 GBP* |
| Child 34-page Standard Passport | Under 16 | £294.00 GBP* |
| Adult 54-page Jumbo Passport | Age 16+ | £324.00 GBP* |
* GBP means British Pound Sterling.
Scheduling an Appointment
If you need to visit a passport office in person, scheduling an appointment is crucial. This can be done via the official UK passport office phone number or through the online booking system.
FAQs: HM Passport Office Address
Where is His Majesty’s (HM) Passport Office located?
His Majesty’s (HM) Passport Office is a UK government agency, so its offices are located in the United Kingdom.
Where is the headquarters of the HM Passport Office?
The headquarters are located in London.
How are most passport applications made?
Most applications are made online.
What should you use for sending documents by post?
You should use a secure delivery service for any documents sent by post.
Passport Processing and Timelines
The time it takes to process a passport application in the UK can vary. Standard processing usually takes a few weeks, but expedited services are available for those who need their passports urgently. It’s advisable to apply well in advance of your travel dates to avoid any inconvenience.
- Renewals: 3 to 4 weeks or sooner
- First-time applications: 4 to 6 weeks or sooner
- Lost/Stolen/Damaged replacements: 4 to 6 weeks or sooner
IMPORTANT: Do not make any travel arrangements until you have received your new passport. U.K.ABROAD cannot accept responsibility for any paid travel bookings made before your passport has been issued.
Conclusion
Navigating the HM Passport Office’s services and locations is easier when you have the right information at your fingertips. Whether you’re in Hemel Hempstead, Newport, Peterborough, or Corby, understanding how to contact your local office and what the application process entails can save you time and effort. Keep this guide handy as you prepare for your passport application or renewal, and ensure a smooth experience with the HM Passport Office.
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Region Specific Guides
- UK Passport renewal from Australia
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- UK Passport renewal from New Zealand
- UK Passport renewal from Canada
- UK Passport renewal from Asia
- UK Passport renewal from Europe
