U.K.ABROAD Reviews

Google Verified Reviews

Kind Words from Happy Customers
  • I can recommend U. K. ABROAD to all who need to apply for new or renew a British passport. I found them most helpful and knowledgeable. Willing to go that extra mile and well worth there fee. I can only wish them well in these difficult business times.

  • Peter and Daryl at UK Abroad were very professional at every stage of the process in helping my son register for a UK passport. Any queries were answered in a timely and efficient manner. I would highly recommend Peter and Darryl to anyone seeking a professional and courteous service in dealing with passport applications.

  • My wife and i recently renewed our UK passports with U.K.ABROAD.Could not have been easier.Start to finish without leaving home.Even photo's were done without leaving.We were coached every step of the way by Darryl. Documents were picked up by courier,delivered to passport office in England,then new passports delivered to us at home.No stress,no fuss,all in 3 weeks. Highly recommended.

  • In a year when pleasant surprised are too rare, I had the good fortune to come across UK Abroad when all my attempts to get any reaction out of the British embassy in Tokyo on passport renewal had failed. Time was running out. UK Abroad's Australia office immediately took on my case and my new passport was in hand just over 3 weeks later! All through the service was exemplary and cheerful and I was kept right up to date throughout. From this experience, I don't hesitate to recommend UK Abroad to anyone looking for peace of mind during passport renewal.

  • I was extremely pleased at the ease of renewing my passport was with UK ABROAD. It went smoothly with no problems. I wish to update my star rating to 5 stars. I unfortunately pressed the wrong button. My experience with UK ABROAD was extremely easy with help throughout the whole transaction. I would recommend anyone wishing to renew or applying for a UK passport to consider using UK ABROAD.

  • Many many thanks to Darryl of UK Abroad for enabling me to renew my British passport, without even having to leave my home. This all due to his excellent service, expert advice, and consistent updates, which made it all a stress free process. Especially the safe and secure pickup and delivery of very important documents. I cannot praise Darryl or UK Abroad enough and highly recommend this service to anyone, anywhere in the world who needs to renew their passport. Thank you Irene Hawkins

  • Top service , very helpful. I am going to recommend them to everyone. Thank you for the great service. It was so easy to deal with you. It took a short while to renew my British passport from south africa Thank you, now to use it?

  • I had been struggling for some months to renew my British Passport, largely because the on-line site provided by the UK government is unclear and confusing about what documents I needed to supply. I found UK Abroad on the internet and from the very start the whole process was made easy. It was clear what I required and the whole process was efficient. The staff gave me constant feedback throughout the whole process, and I now have my new passport. Well worth the cost and I will certainly use them again, and recommend them to my friends

  • The lovely people at UK Abroad were so helpful and kind in guiding me through the entire passport process. They also assisted me with obtaining other documents I needed. They communicated at every step of the process, which was most reassuring. I highly recommend them.

  • By using this service as supplied by the UK Passport Office it made things so much easier, you are virtually guided through the stages required to renew your British Passport. The People you "talk" to are so professional that it is easy even for an old man (81) like me to handle. This is the way to go!

Some of our Happy Customers

Testimonials

I was extremely happy with your efficient service. I will definitely recommend you to family and friends.

Jacqui Cloete

I want to applaud you for the way in which the whole application process was handled.  I cannot fault 1 single step of the process and it was a pleasure dealing with you Saretha.

Yay!!  I will be using it for the 1st time when we travel to the UK in June.

I will recommend you to everybody that might need your services.

With thanks and kind regards.

Trish Cross

Just received my passport in 3 weeks. Wonderful service. Thank you so much Glenda for your patience with my many questions and queries.  So refreshing to receive such service these days.  I can recommend your service 100%.

Mel Fraser
Just letting you know that my Passport arrived safely today.
 
I have been very impressed with the service provided & in particular, the level of communication from yourself. You have been extremely helpful & you have made what I thought would be a stressful process, a reasonably easy one.
 
Thank you so much.

 

Mary McMinn

Hi Elyse. Confirmed both new & old passport received! Sending to immigration this week! Thank you so much for all of your help and coordination. Definitely recommend you to my friends and associates! You got me out of a tight spot.

Chris McIntyre

Good evening Saretha,

Both my old, cancelled passport and the new one arrived this afternoon. I would just like to take this opportunity of thanking you most profusely for all your professionalism and assistance in handling my passport application. It has been a pleasure doing business with you! My sister will need to renew hers shortly and I am going to pass on your details to her so that she too can have a smooth problem free experience!

Many thanks once again.

Moira Mc Carthy

I am the proud owner of a brand new British passport!! DHL delivered it to me an hour ago. I have signed it and put it away safely!

Thank you so much for the outstanding service I have received from you and your company throughout what I thought would be a tiresome lengthy process but which turned out to be such a pleasurable one.  

I realise that I am still to receive my old passport but couldn’t wait to tell you!

Karen Coetzee

Hi Saretha,

I am just writing to inform you that my new passport arrived on Monday, which is fantastic, taking only 4½ weeks since my initial application was submitted to U.K.ABROAD. I must say how impressed I am with the whole process and would highly recommend your service to other Brits living abroad. 

Thank you once again for all your assistance.

Richard Atkins

Both passports have now arrived, I followed your instructions and all is fine.I would like to say thank you to yourself and the team for being clear and the communication was great.

Martin Wardell

Just  to let you know that the eagle has landed!!  Our new passports delivered this afternoon and dated with effect from April 30. Quick work and thanks for your efforts which are much appreciated by us both.

David & Shirley Pugh

Once again thank you so very much for all of your hard work and persistence. You truly are a fantastic company!

Michael Petty
Google reviews U.K.ABROAD

More Kind Words from Happy Customers

“I greatly appreciate the knowledge and the service provided by U.K.ABROAD. Particularly Darryl who helped me with my British passport renewal. He explained everything in a friendly manner and in plain English that made my first-time renewal easy and understandable. I highly recommend U.K.ABROAD to anyone looking to apply for a British passport. Thank you, for your friendly guidance.”

Alejandra Bogado Tervit

“Many thanks to U.K.ABROAD who guided me through the process of renewing my passport from abroad. The service from start to finish was exemplary & Elyse was very helpful & her professionalism was very evident.

My dealings with U.K.ABROAD were exemplary. They were very professional & ensured the whole process went smoothly.

Thank you!

Nick Avey

“Thank you for organising and always updating us during the process of the renewal of my new passport. Just wanted to express my satisfaction and gratitude with the service you provide and keeping us informed during the process. Thanks again.”

Pamela russel

“Many thanks to Elyse of U.K.ABROAD who made renewing my British passport such a simple process, (well from my end at least!) every step was explained & constant updates were forwarded as to the state & progress of my application, any questions were responded to promptly.

I will certainly be recommending U.K.ABROAD to all my friends, could not have been easier.”

Steve Farenden

“I returned to Australia in September 2020 after spending many years in Asia.  I was unable to renew my passport in China because of the pandemic and I couldn’t travel in Australia because of the lockdown in other states.  It was difficult also to try and contact the passport office in the UK so I searched online and came across U.K.ABROAD.  I undertook some reviews of their service from satisfied customers and decided that they would be the best option to get a new British Passport.

I contacted them online and received an answer within a couple of hours and I was contacted by Elyse who provided me with details of the process that would be used to get a new British passport.  As my previous passport had expired in 2002, I had to get a brand new passport which added to the time and of course required more documentation.  However, Elyse guided me step by step and provided support when things got a little difficult – I live in country SA which is very different to living in the city where services are close at hand.  Nevertheless, things worked out extremely well, U.K.ABROAD and Elyse kept me up to date with the progress and I was very happy to receive my passport yesterday – the 13th of October 2021.

There are I am sure, organisations who promise much but deliver little by way of services.  This is not the case with U.K.ABROAD.  The process is set out very clearly, the costs that you will incur are clearly defined and the support person that is assigned to you, provides just that, support.  I have nothing but praise for U.K.ABROAD and of course Elyse.  I would recommend them immediately if you require updating your British passport.”

 

JOHN SMITH

“Happy to have received my new passport so quickly. Thank you U.K.ABROAD! I never though the process of renewing my UK passport from Canada would be so simple & hassle-free.

passport renewal photo
NICHOLAS PAIRAUDEAU

Thank you Madeleine,U.K.ABROAD for making it so simple for me in obtaining my UK passport. I couldn’t have done it without you. I would most definitely recommend your services. Thanks again.

STEWART PETER FISHER

Many thanks for your services, Miguel. I’m forwarding  you a pic of me holding my newly issued UK Passport, and my Arsenal Cap!

NEIL GOODMAN

I am truly indebted to you for your outstanding professionalism and service. I would be more than happy to offer a 5* review and a note to your superiors of the exceptional service you provided me! 

DRE SLOAN

“Elyse a massive THANK YOU for all your help and assistance with the form filling process. Then with the follow up every step of the way. It has been very comforting for me knowing that I was being so well looked after though the whole process from start to end. 

Thank you again.”

BOB MARTIN

“Regarding renewal of my British passport, I cannot recommend U.K.ABROAD highly enough.

From beginning to end, Robyn Romain, British Liaison Consultant made this somewhat complicated application easy.

Her emails were concise and to the point, she replied to my queries promptly and was thoroughly professional throughout the entire transaction.

Thank you so very much Robyn!”

 

woman with new passport in hand
Margaret Clayton

“I had read about U.K.ABROAD how helpful they are and efficient..it is all true! Elyse was fantastic..all my questions and concerns she dealt with so easily and patiently. 

I just want to say again how fabulous you have been.. not just doing your job.. but understanding my stress at times during the process 😉

Very much appreciated! 

Well done!! Thank you!” 

SENGA GREEN

“I added a Google Review of 5 STARS. I have attached a photo with 3 of us and our new British Passports, thank you for all of your help.”

Paul, Patricia and Guy Taylor

“I can only use superlatives when I describe the service and attention given by  the company. It made renewing my passport  completely stress free, Thank you so much.”

Peter O'Neill

“This was the way to go, Madelaine answered my questions promptly and kept me informed of the progress regarding the renewal of my passport. . My thanks go to Madelaine for being there. “

Jacqui Poole

“Thank you Robyn, I have received my passport. The service was incredible. All the best “

 

Kim Shaw

“Covid made it all very hard. Elyse turned that on its head and made it all terribly easy!  Thanks so much – UKAbroad is a really brilliant service for us expats.  There has never been a more thorough and helpful service – I should renew it more often!”

 

Julian and Anne Beaumont

“Thank you so much for all your help. I hope you will continue your wonderful work helping other expats.  Take care and hopefully see you in 10 years.”

 

Marilyn & Paul Robinson

“Great service -kept me informed along every step in this critical process during difficult times. 

I would recommend to my down under Pommy mates.”

 

Mark Allen

“Hi Robyn, all paperwork and passports received thank you very much for
your help! “

 

David Kingham

“The service provided by Elyse at U.K.ABROAD was very good. Emails answered quickly and updates provided. Importantly, it arrived within the timeframe advised. An excellent service.”

 

Gordon Young

“Thank you again one last time for all your help and hopefully one day soon we can do this process for my wife.”

 

Matthew Shaw

“To all the staff your service is wonderful. I would definitely recommend U.K.ABROAD for its value, promptness, and for explaining ever step along the way.”

 

Janet Stephens

“Excellent and very quick no nonsense service.  Have only dealt direct with the passport office in the past,  this was a breeze. Madeleine made this so easy, many thanks, I highly recommend U.K.ABROAD.”

 

Stephen Trigger

I want to applaud you and U.K.ABROAD for the way in which the whole application process was handled.  I cannot fault 1 single step of the process and it was a pleasure dealing with you Saretha.

Yay!!  I will be using it for the 1st time when we travel to the UK in June.

I will recommend you to everybody that might need your services.

Trish Cross

Thank you for your help in this matter. 

So glad we had your support getting this all the way through!!

Would highly recommend you and the company. 

Many Thanks!!

Delia Hunter

I wish to pass on my sincere thanks to Juan Pierre for helping me get my passport.  He was incredibly patient with a pensioner who is technically challenged and helped me through each stage.  He double checked all my documents to ensure that the correct ones were sent and this did mean a few backwards and forwards before getting the correct one. What could have been an extremely stressful and also more lengthy and costly exercise, turned out perfectly. So a very big thank you to him for going the extra mile with all his assistance. It was a pleasure dealing with him and I will happily recommend him to anyone I know needing this service.

 

Michele Smith

Dear Elyse and Brannan,

I am writing this email to say a heartfelt thank you for both of your endeavours to get Carl’s birth certificate back.

When DHL knocked on my door just now, I felt a huge relief – my kid can now go to college and have his Australian passport renewed.

While the HMPO hasn’t been helpful AT ALL, you never gave up and kept calling them on our behalf and I can NOT thank you enough for that.

I’ll never let this important document leave my sight – EVER!

Thank you again, I tried to call you just now Elyse to say thank you in person, Congratulations, you have got another happy customer.

Yours very gratefully

 

 

Tina Saberton

Thank you for your very professional service, from start to finish. Your instructions and follow up were excellent.

UK Passport was delivered safely by DHL, with tracking from when it left the UK Passport office, right through to the delivery date.

I will not hesitate in recommending you to friends and family.

Every best wishes for the future.

Annie McDonald

I have now received all my documents.  Thanks so much for all your help with
getting my passport renewed, I will not hesitate to recommend your company
to others or use you again in future.

Regards,
Jeremy

Jeremy Howes

Thank you- U.K ABROAD and especially Jan who assisted me in renewing my passport with efficiency and excellent timing. I would highly recommend this service.

Diana Plummer

I am THRILLED to say that Sabrina received her passport yesterday, finally!  I want to thank you so very very much for all your help, support and constant pushing of the Passport office.  It must be a very frustrating job for you at times.

I’m now in London, having not been here for 3 years, it is wonderful to be here, despite being chilly, 7.10am and dark!!!

Thank you again.

Annemarie Yannaghas

I am delighted to have received my new British Passport this morning via DHL delivery. This has happened very quickly and efficiently and I thank you for progressing my renewal document.

I have signed it as required. I will let you know when the old passport reaches me.

Christmas is now approaching very quickly and I wish you and you family a very happy and enjoyable Christmas break followed by any wishes you may have for the New Year.

CHARLES

Both old and new passports have been delivered thank you. I’ve got to say I’m very impressed with the speed at which my new passport was processed and the the old one returned.
Thank you for you help and guidance through the process.
All the best for Christmas and the New Year.

Lesley Wilkin

This has been an extremely exceptionally process. The last time I did this, I was physically at the LA Consulate trying to get my passport renewed. Great service you provide for us expats.

Anthony Wan

Thank you very much for all your help, and for your courteous and thorough communications. Everything has been clearly explained and it has been a smooth process. Definitely my easiest passport renewal!

Angie Rol

I was very happy with the service you provided, the timing was incredible I thought I would be waiting months for my new passport. Also it was really good just to have one person to deal with throughout, thank you so much.

Neil Pollington
As requested, I am notifying you that I received my new British passport last week, and this afternoon, I received my old passport and documents submitted for my application.
 
I would like to take this opportunity of thanking you for all of your help and patience in walking me through every step of the way, and keeping me informed of the progress in a timely manner.
 
I unknowingly signed up for a service to renew my British passport, but I am so glad I did. Your service was seamless, efficient and extremely worthwhile. Thank you so very much again for all your efforts. Greatly appreciated.
Mary Tindall
You represent your prestigious company, U.K.PASSPORTS in providing Exellent, Efficient and Friendly services for your customers . You are simply the best.
 
I would highly recommend you to my family and friends that need for their British documents services provider.
 
Wishing you all the best for the 2023 season. Kind regards
Grace Llaguno

I have received my new passport and want to thank you for the extremely professional way you have handled the whole process.
I will be also be passing on your contact details to my expat friends.

Geoff
The passport renewal process for my wife and I went splendidly. Juan-Pierre provided quick updates, corrections and advice. He told me, for example, that my photograph had somewhat uneven lighting and may be rejected, and should be redone. It was great to have a door-to-door courier service, so need not fret about postal-service issues.
I recommend the agency unreservedly.
 

Christopher Price

An excellent and rapid service. It took just 4 weeks from the start to receiving a new passport in France thanks to U.K.ABROAD’s guiding hand and communications with me. Thank you.

Peter Pearce

Thank you for your efficient and helpful service for my renewal of my UK passport.

Additionally it was a pleasure to have your prompt response to my emails, taking the stress out of the process for me. Much appreciated.

I certainly will recommend U.K.ABROAD going forward.

Jennifer Flicker

I was very impressed by your service. It has definitely made the process much easier and very efficient.

Thank you very much

Karen Ward

I was a little skeptical prior to starting my application online but, WOW! You have been a star throughout my process! I had a name change which required way more than I anticipated; however, you managed to keep me calm and comfortable. Your responses were prompt and detailed and I received my passport in less than three weeks. Best experience, I will continue to recommend the U.K.ABROAD 

Deanna Cabrera

Thank you for everything. I have to say U.K.ABROAD made this whole process painless and seamless! Thank you for your thoroughness and professionalism. It was a pleasure working with you and it was worth every penny.

 

Dean Stern

I want to thank U.K.ABROAD for all your help and support for the renewal of my passport. I received passport and documents today.

I am not going to lie I was so scared to send my documents but you ensure me that I will receive everything back as soon as everything was processed.

Thank you so so much. You made the process easy for us and your patience was appreciated

 

Ramintra Sukhoo

Thank you for all your help and assistance in making the process run so smoothly, and getting my new passport to me so quickly, very impressed.

 

Lindsay

Thank you so much for guiding me through the process of renewing my British passport. Anytime I had a question you were very prompt in responding and very helpful

 

Sharon Haydon

I want to take this opportunity, to say thank you, for all your help, and guidance with the information that was needed for the renewal of my Passport, and for working with me. U.K.ABROAD were very helpful, you communicated the information very clearly, from the start of the application to the end. Every step was explained precisely. 

Thank you once again for a job well done.

 

Olga L Webster

What a fantastic experience. I highly recommend your service to anyone needing a British Passport. Thank you for making the whole exercise painless.

 

Andrea Jensen

The simplicity that U.K.ABROAD provided for me was stress-free and made insanely easy-peezy…
No organising courier to pick up – and drop off, No fear of incorrect postal addresses or filling in forms incorrectly!
Paid online for renewal (20-Oct-2023) and had my new passport put in my hand at home by the courier on 07-Nov-2023 @ 12.45 pm (only 18 days!)… I kid you not!
This is now my 5th passport renewal since 1988 and was NEVER this easy to renew!…

 

Chris Walker

I just want to say a super huge thank you to U.K.ABROAD for all your help in this process!! Thank you for sticking with it for over a year to finally get me my passport, your time and patience has really been appreciated.

 

Liz Grove

Thank you very much for guiding me gently through my passport application process. I was a little anxious about having to renew my passport entirely online but I needn’t have worried.

The whole procedure is excellent, very clear and logical and what makes it even better is having the same person throughout as my contact.

 

Christopher Freeman

What a pleasure it has been to do my British passport application via U.K.ABROAD whereby every step of the way has been executed with professional precision.

 

Douglas Watson

Returning from the Gov.UK site I found U.K.ABROAD, what a gem, I could now pass everything over to someone who is experienced, all it took was for me to e-mail a simple application and payment. (Worth every penny)!!

I was walked through every process. Starting my application on November 6th and having my new passport in my hand on December 14th a little more than 6 weeks.!!!!

Dincauze Penelope

The service U.K.ABRAOD provides is excellent and I highly recommend your company to any British Expats who need to renew their passport with minimal fuss and complications.

Alex Cartwright.

U.K.ABROAD’s communication and Customer service skills are outstanding.

Claire Foley

I just wanted to Thank You for the excellent service and assistance you have provided to Roger and myself. It was a very easy process. I have friends who have done it themselves and had all kinds of issues. So happy we did not go that route.

Valerie Tarren

 Thank you very much for your expertise and guidance in getting my passport renewed and my surname changed it’s been a pleasure and actually effortless experience. Thank you so very much.

Judith Lovatt

I was very anxious about doing all this online and U.K.ABROAD really made the process so easy for me. It’s been a great experience and just wanted you to know that I appreciate it.

Maryan Mohammed

Thank you very much for all your help, this whole exercise has been amazingly smooth and efficient

Ralph Cottrell

Thank you so much for all your assistance with this. The service has been wonderful. It can be a bit stressful getting everything lined up but you have made it very easy. 

Nga Mihi Elaine

I want to thank you for all your help and speedy replies. You have been so kind and helpful to me.

Trevor

I received my British passport today
Thanks for your excellent service

Leanne

Both old and new passports have been delivered thank you. I’ve got to say I’m very impressed with the speed at which my new passport was processed and the the old one returned.
Thank you for you help and guidance through the process.
All the best for Christmas and the New Year.

Lesley Wilkin

Thanks to your ongoing assistance, I
have been very impressed with the service and speed of the whole
operation, which, as you know, was daunting to me with my age and
computer competence.

Colin

We are very impressed by the service we have received throughout this journey and all up in a month is pretty good going. 

At this point I thank U.K.ABROAD for making it so stream- line.  

So thank you again for your expertise.

Margaret Wills

It’s been such an efficient and impressive service. Thank you for everything. It’s been an absolute pleasure to have your support. 

Anne Summerfield

My passport has finally arrived today it has been quite a journey with the passport going back & forth & I very much doubt it if I would have it in my hand today without the help of U.K.ABROAD, your help & knowledge in this matter is truly appreciated many thanks.

Janet Huskinson.

We would just like to say a big thank you for all of your help. You have made it a personal service and very pleasurable.

Errol & Joanne Hassan

Thank you so much for all your help it is very much appreciated. I cannot recommend you highly enough. You made this stressful process a lot smoother than if we had tried by ourselves. I wish you guys did visas too.

Jennie Weston

l am not a brainy guy nor a computer-savvy person, but with your help and guidance l have got this done. 

 

Richard Affram

Thank you. You made the process seemless and efficient,
thank you for making what seemed a daunting task easier. All down to U.K.ABROAD.

 

Diane Holgate

U.K.ABROAD have been AMAZING in assisting me with this passport renewal.. the journey was so much easier with you. thank you again for everything.

 

Anita Law

The service was fast and efficient. It was wonderful to deal with a friendly, professional face and have someone in my corner every step of the way. I would 100% recommend using U.K.ABROAD. 

 

Arthur Martin

Thank you so much for the absolutely wonderful job you have done getting my application submitted quickly and the very clear, concise instructions regarding what I had to do on my end. U.K.ABROAD have provided me with a great service, and I would definitely recommend your company to any other Brits living abroad who may need their passport renewed.

 

Colin Cruttenden

Terrific service!
Thank you so much. It’s been quick and a pleasure dealing with U.K.ABROAD

 

Rodger Lawson

U.K.ABROAD have been amazing in helping Lily and me through this whole process, and I cannot believe how swiftly this was all accomplished.
So thank you and thank you again!

 

Naomi Allen

Thank you so much for all your help – your customer service has been excellent.

 

Linda and Esther Dowds

Thank you so much for everything U.K.ABROAD! I appreciate how you organised my British passport so professionally and with excellent assistance and advice!

 

Oscar Guth

Just received my passport, thank you U.K.ABROAD and the team for being so very efficient.

 

Michael Swift

We were impressed by how quickly we received our passports.

We are very appreciative of your conscientious attention to detail and making the whole process so clear and fast for us.

It has been a very pleasant process for us, and U.K.ABROAD has been a delight to work with

 

Bruce and Robyn Sinclair

My passport application process has been better than any other equivalent one that I have experienced and entirely aligned with initial expectations.

Every step of the way was clear, simple, prompt and step-by-step unfolded as promised. 

 

Ron Reade-Jahn

This is an incredible service and has been well worth the cost involved.

Thank you U.K.ABROAD for your kind attention to everything and your professional approach.

 

David

I just wanted to let you know what a fabulous experience my passport renewal has been with your services!

I felt well-informed along the way and was reassured by the whole process that it was being safely and quickly taken care of.  Thank you once again for all your help and for making me a very happy British passport holder in Florida!!

 

Sally Nichols

The service from U.K.ABROAD was of great assistance to me.  I will certainly highly recommend the service to friends and all who I believe will benefit from the support.

Many thanks for your assistance throughout, great service…smooth as silk process.

 

Susan Storer

Thank you for your assistance.

Very easy process – completely unlike many other interactions with governmental services.

 

John Armstrong

DISCLAIMER

U.K.ABROAD is an online legitimate and private British document services company assisting applicants worldwide who are living in the USA, Canada, Australia, New Zealand, South Africa, Europe, Asia. U.K.ABROAD offers an independent service, not associated in any way with any government. You have the option to apply directly on the government website, however, our services exist to prevent the risk of possibly losing your government fees if your application is rejected or delayed for too long. View British Passport renewal requirements here.